Learn how Merobora collects, uses, and protects your personal data with transparency and care.
At MEROBORA we believe trust is the foundation of every gift. Here's a clear, honest look at how we collect, use, and protect your personal information.
Welcome to MEROBORA. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you browse or shop on our platform.
By using our website you agree to the collection and use of information in accordance with this policy. We will never sell your personal data to third parties.
We collect several types of information in connection with the services we provide:
Identity Data
Name, username, or similar identifier.
Contact Data
Email, phone, billing & delivery addresses.
Transaction Data
Payment and purchase details.
Technical Data
IP address, browser type, device information.
Usage Data
How you interact with our website and services.
We use your information strictly to operate and improve our services. Specifically:
We will never use your data for unsolicited marketing without your explicit consent.
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Access to your personal information is limited to authorized personnel only, who are bound by strict confidentiality obligations.
Secure Servers
Protected database infrastructure
SSL Encryption
All traffic encrypted in transit
Limited Access
Role-based controls enforced
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements.
In most cases, customer order data is retained for 5 years to comply with Nepalese tax and financial regulations. You may request deletion at any time where no legal obligation prevents it.
You have certain rights regarding your personal data. You may:
Access & Correction
Request access to or correction of your personal data.
Deletion
Request erasure of your personal data where applicable.
Restrict Processing
Object to or restrict how we process your information.
Data Portability
Receive a copy of your data in a portable format.
Withdraw Consent
Withdraw consent at any time where processing is based on consent — without affecting prior lawful processing.
Our team will respond to all privacy-related inquiries within 48 hours.
MEROBORA — Bhaktapur & Kathmandu, Nepal
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